How does the custom order process work?
1 | Consultation.
We begin all custom orders with a personal consultation where we chat over the phone or via email (email form below). We will go over all the important details and exchange ideas on how to best make your designs come to life.
You’ll want to email us anything that will help us get started on creating the feel of your event. If you aren’t sure where to start, we can help you discover your common visual and style preferences from a fresh perspective.
We simply want to get a feel for who you are so that your items are as personal as possible.
2 | Estimate.
After the consultation, we will present you with an estimate. All Designs will begin after a non-refundable 50% deposit is made. Revisions are included in your estimate to make sure everything is to your exact specifications.
3 | Cut & Engraving.
We will only fabricate your items with your final approval. All items are made to order so we ask that you please understand that turnaround times vary based on our production schedule, there may be up to a 3 week production time for large customized services. Rush orders are possible, but will require an additional fee.
Request your custom order below!